Terms and conditions

Tondi Shooting Range user and customer conditions

Purpose:
1.1. The purpose of these User and Client Terms and Conditions is to provide the principles of the Shooting Range User Agreement with respect to the Client using the Shooting Range services.
1.2. The user and customer conditions apply to the contract entered into upon purchase of the Visiting Card and the one-time service.

Key terms:
2.1. In the Terms of Use and Customer, the following terms are used with the following meanings:
2.1.1. "Booking Rules" - the part of the user and customer conditions that stipulates the procedure and conditions of pre-registration when purchasing the service;
2.1.2. „Lasketiir“ - service provider Tondi Lasketiir OÜ;
2.1.3. "Customer" - a person using the services of the Shooting Range on the basis of purchasing a Visiting Card or a one-time service;
2.1.4. "Visiting Card" - a multiple card of the shooting range for a regular customer;
2.1.5. "Shooting Package" - the service offered by the Shooting Range, the rights of which are defined in the Price List and provided on the Shooting Range website.
2.1.6. "User and Customer Terms and Conditions" - these User and Customer Terms and Conditions, which apply to the Customer using the services of the Shooting Range in case of purchasing a Visitor Card or a one-time service.

Use of a shooting range
3.1. The Client has the right to use the Shooting Range and the services offered therein in accordance with the conditions set out in his Shooting Package or in accordance with the conditions valid for the Visiting Card. When using the Shooting Range, the Client follows the instructions of the Shooting Range staff.
3.2. The shooting range services are provided only by persons authorized by the shooting range. The Client is prohibited from providing any services to the Shooting Range to third parties without the written consent of the Shooting Range.
3.3. The shooting range can be used by persons from the age of 16. Persons aged 12-15 (incl.) Use the Shooting Range only with an adult and / or consent (eg Shooting Packs "Junior and Senior", "Children's Birthday" or "Youth Birthday"). Persons under the age of 12 are not allowed to use the Shooting Range.
3.4. The client can access the Shooting Range on the basis of a previous reservation. The shooting range has the right to demand the presentation of an identity document to confirm a previous reservation and / or to confirm the age of the Customer.
3.5. If the Customer is not able to use the service offered by the Shooting Range at the time previously booked, he must cancel his reservation in accordance with the procedure provided in the "Booking Rules".
3.6. The Client who does not have a reservation can use the services offered by the Shooting Range only if there are free times.
3.7. The shooting range has the right to make changes in the Shooting Packages and other services offered at any time.
3.8. For extraordinary or reasons beyond the control of the Shooting Range (eg in case of an instructor's illness, bomb threat, fire, accident, their danger, etc.), the Shooting Range has the right to cancel the times previously reserved for the use of the service or restrict the use of the service. The Client will be notified as soon as possible.
3.9. The staff of the shooting range advises and instructs the Client on issues related to the use of the services provided, including the equipment, and keeps the used equipment in working order. The client uses the equipment according to its intended use and instructions received from the shooting range staff.
3.10. The Client behaves in accordance with good manners in the Shooting Range and treats the property in the Shooting Range prudently. Smoking and the consumption of alcohol or stimulants are not allowed in the shooting range. Pets are not allowed on the shooting range. The personnel of the Shooting Range have the right to temporarily remove the Shooting Range from the Shooting Range or to file a claim for damages in violation of any previous obligation or rule.

Terms of purchase and sale
4.1. The Client of the Shooting Range pays the Shooting Range for the service on the basis of an invoice according to the amount of fees provided in the price list. It is possible to pay for the service in cash or by bank card at the shooting range on site. On the website of the shooting range, it is possible to pay for the time via a bank link.
4.2. In the event of a delay in the payment of any fee under the Agreement, the Shooting Range has the right to demand late payment interest of 0.15% of the amount payable per day for each day of delay in payment until full payment of the amount due.
4.3. The shooting range has the right to withdraw from the sales contract entered into via the e-store and not to deliver the ordered goods or provide the service in the following cases:
- the goods have run out of stock;
- the price or features of the goods have been displayed incorrectly in the e-shop due to a system error;
- if the Client does not meet the conditions established by the Shooting Range.
4.4. If it is not possible for the Shooting Range to fulfill the order, the Shooting Range will contact the Customer and return the paid amount when the Customer has managed to make an advance payment for the goods.
4.5. The delivery partner of the shooting range is Itella Estonia OÜ (Itella SmartPost). The maximum delivery time is 8 working days. The ordered product is delivered via the parcel machine service.


Payment
5.1. The prices of the products sold in the shooting range online store are given in Euros without transport costs. VAT will not be added. Prices in the online store and sales showroom in Tallinn may differ.
5.2. Payment can be made via Swedbank, SEB Pank, LHV Bank, Luminor, Pocopay and Coop Pank Internet Bank. Also Paypal
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Frequently Asked Questions

With which public transport are it possible to come from the center of Tallinn to the Weapons and Tactics Training Center?

Trams no. 3 and 4, stop “Tondi”
b. Buses no. 5, 18, 36, stop “Kalev”
c. Taxi – Be sure to add an approximate cost.

 

What is SLICE?

The SLICE payment method allows you to pay interest and service fees in three equal installments for purchases of € 75-800. You don’t pay a cent more than the actual cost of the product! You can choose the SLICE payment method in the last stage of the purchase, ie on the checkout page, if the purchase amount is between 75-800 euros. You will make the first installment only one month after the purchase and the second and third installments in the following months. Paying with SLICE is quick and easy. The purchase is confirmed in a few moments and there is no need to sign a credit agreement. The option to pay with the SLICE payment method is marked with the SLICE logo on each product!

The service is provided by Inbank AS

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Security Scenarios in Team Training: Design and Debrief

Security Scenarios in Team Training: Design and Debrief

01.11.2026

A security scenario in team training is a short, controlled situation in which a group practises how it would act under pressure: who decides, who speaks, what gets reported and what gets missed. It works best when it has one clear learning objective, roles that match real jobs, a calm facilitator and a proper debrief. At Tondi Shooting Range in Tallinn we build team sessions on exactly this logic, indoors, with professional instructors and no experience required.

This guide is for HR managers, team leads and event organizers who want more than a pleasant afternoon out. You will see how to design a scenario, run it, debrief it and judge whether it worked. You will also see how a supervised indoor range can serve as the setting.

Tondi Shooting Range
laskmine.ee
Build Teamwork Through Security Training
Tondi Shooting Range offers supervised team sessions focused on security awareness, teamwork and practical firearms training for beginners and experienced participants.

Explore team sessions

TL;DR

  • Start with what the team should do differently afterward, then build the scenario around that, not the other way around.
  • Give people real roles and real constraints: limited information, time pressure and a need to talk to each other.
  • Make the session feel like learning, not an exam. People who fear looking foolish stop communicating, and communication is what you are training.
  • Protect time for the debrief. It is where the experience turns into changed habits.
  • At Tondi Shooting Range, security awareness and teamwork sessions are indoors, fully supervised and open to complete beginners. Our company packages start from €25 per person.

Table of Contents

What a security scenario means in team learning

A scenario is a story with decisions in it. Instead of listening to a talk about risk, the team is placed inside a simplified, believable situation and has to act. The situation might be an unexpected visitor in a restricted area, a blocked exit during an evacuation drill, a sudden loss of communication between two groups, or a time-limited task where information arrives in pieces.

There are two broad formats:

  • Discussion-based scenarios. A leader presents the situation in stages and the team talks through what each person would do in their real role. These are low-cost and good for clarifying responsibilities.
  • Hands-on scenarios. People physically perform tasks, move through a space, use equipment and coordinate in real time. These produce stronger memories and show behavior that people would never admit to in a discussion.

Many teams get the most from combining both: a short discussion first, then a hands-on exercise, then a structured conversation about what happened.

The word “security” does not have to mean dramatic. For an office team it may mean who challenges an unknown person in the corridor, who calls whom when something looks wrong, or how a manager communicates when facts are incomplete. The scenario is a vehicle for those habits.

What scenarios can help a team develop

Well-designed scenarios tend to surface the same handful of capabilities. Here is what to watch for and what to train.

Communication under pressure

Most team failures are not failures of skill but of information: someone knew something and did not say it, or said it unclearly. A scenario with deliberately incomplete information forces people to ask questions, repeat instructions back and confirm understanding. You can see within minutes who speaks up and who waits.

Clear decision roles

When everyone is responsible, nobody is. A good scenario makes the team decide quickly who leads, who observes, who reports. Afterward, you can discuss whether that leadership emerged naturally or was assigned, and whether it should be written down.

Situational awareness

Awareness means noticing what is around you and what has changed. Tasks that require attention to the environment, such as following a sequence of range commands or monitoring a partner, train the habit of looking up from your own task.

Calm and confidence

People who have practised a stressful situation once, in a safe setting, usually handle the next one with less panic. This is one reason we put focus on mental well-being and confidence in our sessions. Our approach is designed to help participants feel capable, not intimidated.

Honest feedback about process

A scenario reveals weak points in your procedures: an unclear phone tree, a role nobody owns, an assumption nobody checked. Finding these in a two-hour exercise is far cheaper than finding them in a real incident.

How to design a scenario that teaches something

The most common mistake is starting with the exciting part. Design in this order instead.

  1. Write the learning objective. One or two sentences, specific and observable. “Improve teamwork” is too vague. “Team members confirm instructions aloud before acting” or “the group names a decision-maker within the first two minutes” can actually be seen.
  2. List the decisions and behaviors you want to observe. These are the moments that will tell you whether the objective is being met.
  3. Build the situation around the team’s real roles. A finance team, a warehouse crew and a management group face different risks. Use their actual constraints: shifts, shared spaces, who has authority.
  4. Decide what information is missing. Gaps and uncertainty create the need to communicate. Add them only where they serve the objective, not to make things feel more intense.
  5. Plan how you will observe. Decide who watches what, and what notes they take, while you write the scenario, not after.
  6. Test it. Run through it once with a colleague or the instructor. Check timing, clarity of instructions and whether the exercise is physically and emotionally manageable for everyone.
  7. Schedule the debrief before the exercise. If it is squeezed in at the end of the day, it will be rushed.

The principle behind this order is simple: the scenario exists to produce evidence about the objective. Anything that does not contribute to that is decoration.

Keep the difficulty fair

A scenario that is too easy teaches nothing, and one that is impossible teaches helplessness. For mixed groups, build in layers: a basic task everyone can complete, then added complications for those who are ready. This is especially important for first-timers, who make up a large share of the groups we host.

Facilitation: the part that decides whether it works

A script is not enough. The facilitator reads the room and adjusts: slowing down when people are overwhelmed, adding a complication when the group finds the task too easy, stepping in when something is unsafe. The facilitator should know the objectives as well as the scenario, so every adjustment serves the learning.

Brief clearly

A good briefing covers what will happen, what the rules are, what is expected of each person and what is not. State that the purpose is learning. When people believe they are being assessed, they play it safe and hide mistakes, and you lose the information you came for.

Build psychological safety

People should be able to make mistakes and say “I am not sure” without being treated as failures. Practical ways to achieve this:

  • Say out loud, at the start, that errors are expected and useful.
  • Give feedback on the process (“the handover was unclear here”) rather than on the person.
  • Let people opt out of any element that makes them uncomfortable, without explanation.
  • Where there is a strong hierarchy, consider letting managers and staff debrief separately first, because junior colleagues often speak more freely without the boss in the room.

Keep a caring atmosphere throughout

Tone matters from the first greeting to the last handshake. A friendly, steady instructor keeps nervous participants engaged. This is a core part of how our instructors work, and it is why many first-time visitors tell us they came in anxious and left relaxed.

The debrief: where learning becomes habit

The experience alone teaches less than people expect. The debrief is where observations are discussed and turned into decisions. Give it real time, and do it promptly, while memories are fresh. For a half-day session, do not treat it as a five-minute wrap-up.

A simple structure that works:

  1. What happened? Each person describes what they saw and did, in facts, without judgment.
  2. Why did it happen? Look at causes: unclear roles, missing information, stress, habit.
  3. What should change? Agree on two or three concrete changes, not twenty.
  4. Who does what by when? Assign owners and dates. Without this, the best insights evaporate.
  5. How will we check? Decide when the team will revisit the topic, in a short follow-up or a repeat exercise.

Compare the original objective with what you observed. If you aimed for faster decision-making and observed hesitation, say so plainly and discuss why. A short written summary after the event, with the agreed actions, makes the session something the team can build on.

How to tell whether it worked

Avoid judging a scenario by whether people enjoyed it or whether they “won.” Enjoyment matters for engagement, but it is not evidence of learning. Look at both process and results:

What you assess Example question How to observe
Communication Did people confirm instructions and share new information? Observer notes, short post-session survey
Decision-making Was a decision-maker identified, and how quickly? Observer notes against the objective
Teamwork Did people help each other without being asked? Observation, peer feedback in the debrief
Confidence Do people feel more capable of handling a similar situation? Before and after self-rating
Outcome Was the task completed safely and on time? Facilitator record

Results alone can mislead. A team can complete a task by luck, or fail it because of one bad assumption that is easy to fix. Process observations such as communication and coordination tell you what to repeat and what to improve. Repeat the exercise a few months later and compare. That is the honest way to see progress.

Why an indoor shooting range works as a scenario setting

A shooting range is an unusual but effective place for security-awareness training. It has clear rules that everyone must follow, commands that must be heard and repeated, and a built-in culture of attention and responsibility. Those are exactly the habits that carry over to workplace security: pay attention, follow procedure, communicate clearly, and do not act until you understand.

At Tondi Shooting Range in Tallinn:

  • No experience is required. Most of our corporate guests have never held a firearm, and sessions are planned for that.
  • Every session is supervised by professional instructors, who stay with participants throughout.
  • Safety training is included before anyone shoots.
  • The range is indoors, so the schedule does not depend on Estonian weather, which matters when you plan a team day between October and March.
  • We offer a wide selection of firearms, so groups can try different types and compare the experience.

Shooting also offers a fair, shared challenge. Nobody in the group is the expert, so hierarchy flattens quickly. A director and an intern are equally nervous at the first shot and equally proud of the first hit, which often opens up conversation that the office rarely allows.

For more on this format, see our guide on why a shooting range works for team building in Tallinn and the overview of what to expect at a team event with no experience.

Scenario ideas you can run with a team

Here are examples of how the principles above turn into activities. Your instructor adapts each to the group’s size, goals and comfort level.

  • The silent handover. Two team members complete a task in sequence, and the second must carry on from what the first communicates. This trains clarity of instructions and confirmation.
  • Range commands as a communication drill. Participants learn a short set of commands, repeat them back and respond precisely. It is a lesson in closed-loop communication that people remember.
  • Tactical movement exercise. Groups practise moving and coordinating in a controlled setting. Our page on movement in shooting training explains how this builds accuracy and awareness.
  • Awareness walk-through. Participants discuss risks in their own workplace after a practical session. Our article on building security awareness through tactical training goes deeper into this.
  • Drone module. For teams interested in modern threats, we offer drone operation training. See the drone training for security teams page for the modules.
  • Special forces package. For groups that want a more intense, adrenaline-driven experience, there is the special forces shooting package.

A sample three-hour team session

Here is how a typical corporate session can be structured. Exact timing is agreed with you in advance.

Block Content Purpose
Welcome and briefing Introductions, goals, how the session works, opt-out reminder Set a learning tone and reduce nerves
Safety training Handling rules, range commands, questions Build a shared safety culture
Individual shooting Guided first shots with an instructor beside each person Build confidence
Team challenge Paired or small-group tasks with communication requirements Practise coordination
Debrief Facilitated discussion of what happened and what to change Turn experience into action

Notice that the debrief gets its own block. Whatever format you choose, protect that time.

Safety and responsible use

Anything involving firearms must be run with strict discipline. At our range, participants always shoot under direct instructor supervision, and safety instruction comes before any handling. Follow the instructor’s commands at all times, and tell us before the session about any health condition, medication or concern that could affect your participation, so we can adapt. We do not allow alcohol before shooting. If you are planning a celebration, keep the toast for after the session.

If you want to explore the topic of safe handling in depth, our article on why professional instruction matters explains what good instruction looks like.

Safety and responsible use

For workplace scenarios that do not involve firearms, such as evacuation drills or incident-reporting exercises, rely on your organization’s safety officer and the procedures that apply to your premises.

Planning your team session: a checklist

  1. Define one or two objectives you can observe.
  2. Count participants and note any accessibility or comfort needs.
  3. Choose a format: discussion, hands-on or both.
  4. Decide who from your team will observe and what they will note.
  5. Book the debrief time inside the session, not after it.
  6. Plan a follow-up, such as a 30-minute review a few weeks later.
  7. Tell participants in advance that the event is for learning, not for ranking.

We explain the booking process, lead times and what HR teams should prepare in our HR checklist for booking shooting training. If you are planning for the dark season, see our ideas for winter team events in Tallinn.

Our offer for teams

Our company programs are listed on the corporate events page. Current published prices:

  • Turvaline ettevõte (a security-awareness program for companies): from €80 per person
  • Esmane droonikoolitus ettevõttele (an introductory drone course for companies): from €85 per person
  • Vali ise kolleegidele pakett (a build-your-own package for colleagues): from €25 per person

We will help you match the program to your objective, your group size and your budget. Send us your goal, for example better communication between departments or a confident new team, and we will suggest a format. Groups planning something more personal, such as a birthday, can browse the gift card options, where “Minu esimene pauk” (my first shot) costs €45.

Frequently asked questions

Do we need any shooting experience for a team security session?

No. Most of our corporate guests are complete beginners. Safety training is included, and professional instructors supervise every session from the first minute. The activities are designed so that first-timers can succeed.

How long should a team scenario session last?

That depends on your objective and group size, but plan time for a briefing, the activity and a real debrief. A half-day usually allows all three without rushing. Tell us your goal when you inquire and we will suggest a realistic schedule.

What if someone in the team is uncomfortable with firearms?

Participation is always the person’s own choice. We agree on this in the briefing, and people can step back from any element. Many colleagues who start out hesitant become engaged once they see how structured and supervised the session is.

Is the session suitable in winter?

Yes. The range is indoors, so the weather does not affect the program. That makes it a dependable choice for team days in the Tallinn autumn and winter.

How do we measure whether the session improved teamwork?

Set the objective beforehand, assign an observer, hold a structured debrief and agree actions with owners. Repeat a short exercise a few months later and compare what you see. Tracking communication and coordination is more reliable than judging by who scored highest.